Job Centre Plus Employer Survey 2004 Confirms Futureskills Scotland Findings

A report from Jobcentre Plus and published by the Department for Work and Pensions (DWP) shows that 43% of the 3.4m vacancies successfully filled each year in the UK are in service roles - jobs including bar staff, packers and unskilled labourers - and in sales and customer services occupations.

According to the survey, carried out among 4,500 UK employers, interpersonal and teamwork skills were the most critical attributes required for these occupations, closely followed by verbal communications, motivation and flexibility.

The findings of this survey broadly mirror those of Futureskills Scotland, researched as part of the regular Employers Skill Surveys - these can be found in the What Employers Think area of our website. Details of the DWP paper can be found on the DWP website.